How we check facts and handle corrections
Every fact on this site carries a source, a date and a label, and we review the facts every week.
Source order. We start with official records: ACMA decisions and reports, Australian legislation and licence registers. Next come the casino’s own pages, which we read but never link. Review databases and player reports come last, and we always say where they came from.
| Label | What it means | Example from this site |
|---|
| Verified | An official record or our own direct observation | ACMA asked Australian providers to block Royal Reels in July 2023 |
| Claimed | The casino says it about itself | Withdrawals “usually within 5-6 hours” |
| Reported | Review databases or players say it | Bank transfers taking 3 to 7 business days |
| Unclear | Sources conflict | The launch year: 2021 claimed, 2022 or 2023 in databases |
What we don’t know, we say. Outage dates from before our own checks come only from Trustpilot reviews and company replies. Four ACMA quarterly reports could not be read, so the number of blocked Royal Reels addresses may be higher than the 14 addresses, plus one hyphenated variant, in the reports we read. Our automatic 15-minute checks are not running yet, so the status panel shows our last manual check and “collecting data”; nothing is estimated. Our checks run from outside Australia only, and we do not test inside Australia by getting around the block.
Where we started. The site launched in preview on 16 Oct 2026 with 64 dated facts, nine countries and 31 dated outage reports. How we check sets out the full method, and our disclaimer explains what the data can’t tell you.
Corrections. If something is wrong, tell us through the contact page and include your source. We review corrections at the weekly fact check, fix the page and note the date of the fix.
